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Is Service Quality a Correlate of Customer Sati...
23,99 € *
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Is Service Quality a Correlate of Customer Satisfaction? ab 23.99 € als Taschenbuch: . Aus dem Bereich: Bücher, Wissenschaft, Wirtschaftswissenschaft,

Anbieter: hugendubel
Stand: 05.12.2020
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Is Service Quality a Correlate of Customer Sati...
23,90 € *
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This study assesses the relationship between dimensions of service quality and customer satisfaction from the perspectives of passengers that travel through Nigerian airports. Survey methodology was adopted for the study. Cross-sectional data were collected at four International airports with the aid of structured questionnaire. The questionnaire was administered to 600 passengers across Lagos, Abuja, Kano and Port-Harcourt airports with 71 % response rate. Regression analyses reveal that although the relationship between each of the dimensions of service quality and customer satisfaction is significant at 5% , the multiple correlation coefficient ranges from weak to moderate thus suggesting that the dimensions of service quality requires further enhancement for customers satisfaction to be improved upon by the Airport Authority in Nigeria. The study advocate decisive action by the Airport Authority in Nigeria to initiate policies geared at enhancing dimensions of service quality for improved customer satisfaction at various Nigerian Airports.

Anbieter: Dodax
Stand: 05.12.2020
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Motivation to Enter Teaching Profession
39,90 € *
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Everyone has his/her own choice to decide his/her future. Motivation has an important role in this term. Deciding to be a part of education world consciously will give different impact than entering it with external motivation. This profession demands teacher to be a good model. As Delors stated in Lingam (2004) "Teachers have a crucial role to play in preparing young people not only to face the future with confidence but also to build it with purpose and responsibility". Evidence demonstrates that those who want to join the teaching profession have the desire to provide service for young people and this is regarded as the most valuable quality for teacher (Sears et al, 1994: 43). Since the previous study found that one's motivation to enter teaching profession could predict his/her quality in educational world in the future, then the writer tried to put demographic of the respondents to correlate it with their background. The data that was collected then classified based on their motivation tendency and found out whether those aspects influence or not.

Anbieter: Dodax
Stand: 05.12.2020
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Ontology based Annotation for Semantics enabled...
76,90 € *
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Present scenario of web service technology is awaiting an automated semantic annotation in order to discover an appropriate web service. Prevailing web service annotation mechanisms has limitations as they need to compromise in quality of annotation. Web services are annotated in a semantic manner either manually or by any third party annotator. Annotating a web service to an utmost pertinence is almost unfeasible and a non-trivial task too within stipulated time. In order to resolve this and to acquire an appropriate web service, a semi-automatic framework is developed in this work by means of employing SAWSDL annotation mechanism to utilize ontology based annotations and correlate those with the equivalent web services. In order to validate the correctness of the web services execution that are deployed through this framework, test cases are generated and it unveils the defects in the web services during its execution in terms of number of test cases passed, failed, blocked and successfully executed to determine the defect leakage, defect density and defect removal efficiency parameters proficiently.The results are promising and prove the framework to be efficient.

Anbieter: Dodax
Stand: 05.12.2020
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NetExpert
34,00 € *
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Please note that the content of this book primarily consists of articles available from Wikipedia or other free sources online. The telecommunications industry refers to NetExpert and products similar to it as operational support systems (OSS) because they support and maintain the integrity of Network Operation Centers, Service Operation Centers, and Customer Care organizations. Typically Network Operation Centers require extensive software systems to collect, correlate, and automate events and exceptions from network resources as well as service impacting resources. Service Operation Centers have been created recently by CSP''s to focus on key services which are consumer facing. Service Impact and Quality dashboards are also leveraged by Customer Care organizations. OSS for these large service providers need to be mission-critical and run 7x24.

Anbieter: Dodax
Stand: 05.12.2020
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Condoms effectiveness in laboratory and during sex
35,90 € *
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The effectiveness of condoms is very important issue as the integrity of the polymers from which condoms are made can be easily degraded with chemical reactions during storage. Moreover, condoms may be easily fragile if inappropriately used, especially during non-vaginal sex. Therefore, identifying the factors that damage condoms scientifically and using condoms appropriately should be universally practiced to minimize the adverse outcomes during condoms uses worldwide. Systems to track condoms failure in field conditions and correlate these with laboratory measures of quality should be developed. One way to slow the aging process of condoms and to ensure product stability is to increase attention to packaging. Condom use opponents, however, have manipulated the findings of flawed laboratory tests to create public doubt about the condom's effectiveness against HIV. For example, one study erroneously concluded that latex condoms leak HIV virus. Consumers and service providers alike continue to lack confidence in condom's ability to prevent pregnancy and disease. Therefore, knowing and implementing the cautions to protect condoms from these factors is very crucial.

Anbieter: Dodax
Stand: 05.12.2020
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Is Service Quality a Correlate of Customer Sati...
23,90 € *
ggf. zzgl. Versand

This study assesses the relationship between dimensions of service quality and customer satisfaction from the perspectives of passengers that travel through Nigerian airports. Survey methodology was adopted for the study. Cross-sectional data were collected at four International airports with the aid of structured questionnaire. The questionnaire was administered to 600 passengers across Lagos, Abuja, Kano and Port-Harcourt airports with 71 % response rate. Regression analyses reveal that although the relationship between each of the dimensions of service quality and customer satisfaction is significant at 5% , the multiple correlation coefficient ranges from weak to moderate thus suggesting that the dimensions of service quality requires further enhancement for customers satisfaction to be improved upon by the Airport Authority in Nigeria. The study advocate decisive action by the Airport Authority in Nigeria to initiate policies geared at enhancing dimensions of service quality for improved customer satisfaction at various Nigerian Airports.

Anbieter: Dodax
Stand: 05.12.2020
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Fractography of Rubbery Materials
355,00 CHF *
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In spite of the best efforts of technologists, rubber components fail in service from time to time. In some cases replacement of a particular item serves the purpose, but in others the failure may lead to serious consequences involving financial loss, environmental contamination or loss of life. The fractographer is required to establish the root causes in terms of design, choice, and quality of material, and to determine the mechanism of failure based on the nature/details or appearance of fracture surfaces. It is the purpose of the present book to treat under a single title the morphology of fracture surfaces obtained from tear, fatigue, abrasion and combinations of these. The book attempts to analyse fracture surfaces of simple rubber and rubber components and to correlate the failure/strength properties with the morphology of fracture surface. Although there is literature coming out from every corner of the world on fracture surface morphology, there is no single book devoted to this important class of material, namely rubber. Needless to say a similar attempt in the field of metallurgy has solved many intricate problems which are beyond the reach of simple mathematical analysis. The first six chapters deal with simple rubber and rubber-based com posites failed under controlled mode, namely, tensile, tear, fatigue, and abrasion. The remaining four chapters deal with the failure of rubber products and, hence, involve complicated analyses. As such, this book may serve as a guideline for further development of the subject in this field.

Anbieter: Orell Fuessli CH
Stand: 05.12.2020
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Fractography of Rubbery Materials
272,99 € *
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In spite of the best efforts of technologists, rubber components fail in service from time to time. In some cases replacement of a particular item serves the purpose, but in others the failure may lead to serious consequences involving financial loss, environmental contamination or loss of life. The fractographer is required to establish the root causes in terms of design, choice, and quality of material, and to determine the mechanism of failure based on the nature/details or appearance of fracture surfaces. It is the purpose of the present book to treat under a single title the morphology of fracture surfaces obtained from tear, fatigue, abrasion and combinations of these. The book attempts to analyse fracture surfaces of simple rubber and rubber components and to correlate the failure/strength properties with the morphology of fracture surface. Although there is literature coming out from every corner of the world on fracture surface morphology, there is no single book devoted to this important class of material, namely rubber. Needless to say a similar attempt in the field of metallurgy has solved many intricate problems which are beyond the reach of simple mathematical analysis. The first six chapters deal with simple rubber and rubber-based com posites failed under controlled mode, namely, tensile, tear, fatigue, and abrasion. The remaining four chapters deal with the failure of rubber products and, hence, involve complicated analyses. As such, this book may serve as a guideline for further development of the subject in this field.

Anbieter: Thalia AT
Stand: 05.12.2020
Zum Angebot